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524 Demo Four - Overbooking

Caro Lin - C Ground Staff - G C: 請問飛往香港的 GC 231 班機在這裡劃位報到嗎? May I check in here for flight 231 to HongKong? S: 是的 麻煩請您出示機票及護照 Sure. May I have your passport and ticket? C: 這裡 Here you are. S: 嗯 林小姐很抱歉 今天經濟艙的位子都已經滿了 Um..I am sorry, Miss Lin. The economy seats are fully taken. C: 妳沒有搞錯吧?! 我有買機票耶 怎麼可能會沒有我的位子呢?! Are you kidding? I bought the ticket!! Why there is no seat for me? S: 林小姐我很抱歉 請稍等一下 我為您再確認一次有無其他空位 I am so sorry about that. Hold on, please. I have to check if there is any availible seat for you. 嗯 林小姐 抱歉 這班班機的經濟艙都滿了 您介意我為您升等至商務艙嗎? Um.. Miss Lin, I am sorry that there is no economy seat for this flight. Would you mind if I upgrade you to the business class? C: For this flight? 這班嗎? S: Sure. And you don’t have to pay anything. 是的 您也不需要付其他費用 C: OK, that will be great. 那太好了
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