524 Demo Three - Lost and Found
22, May 2008 20:59
C- Carol Lin G - Ground Staff
C: 小姐 這是所有此班機的行李了嗎?
Excuse me, are those all the baggages for flight GC 254?
地: 是的 女士
C: 可是我托運了兩件 只找到一件
But I checked in two pieces of baggage, only this one came out.
G: 您可以到行李遺失櫃台 填寫表格 行李找到後 我們會為您送達到飯店
You have to go to the lost and found counter and fill in a form.
And we will send your luggage to the hotel as soon as possible.
C: 還有 我這件行李的輪子 在運送過程中壞掉了
By the way, the wheel on this baggage is lost.
I think it must happen during the delivering process
G: 本公司會負責幫您維修 如果無法修復 公司會賠償您應有的金額
We will repair it for you.
And if the damage could not be repaired, we will offer you compensation.
Do i need to pay for it?
No, you don't have to pay anything.
C: 我這件行李留在這裡 那裡面有我的必需品 該怎麼辦
But there are some daily necessity in this bag for five days.
What can I do?
G: 公司會補助您 三到五天的 日常必須品費用
Our company will offer you some allowence for this problem.